Overview

At Strongest K2 Spray Online, your satisfaction is our top priority. We aim to ensure every customer enjoys a smooth and reliable shopping experience. Our refund and return policy is valid for 30 days from the date of purchase.

If more than 30 days have passed since your order, we unfortunately cannot offer a full refund or exchange.

Return Eligibility

To qualify for a return, your item must meet the following conditions:
✔ Be unused and in its original condition
✔ Be in the original packaging

🚫 Non-Returnable Items

The following products cannot be returned under any circumstances:

 

  • Herbal Incense

  • k2 chem/powder

  • K2 Spice Paper

  • k2 spray on paper

  • Liquid Herbal Incense

  • Liquid Incense

  • Liquid K2 Spray

To initiate a return, you must provide a receipt or proof of purchase.

⚠️ Important: Please do not send your purchase back to the manufacturer.

Partial Refunds

Partial refunds may be approved under specific conditions, including:

  • Books or printed materials with clear signs of use

  • Opened items

  • Products damaged or missing parts (not due to our error)

  • Returns initiated after 30 days from delivery

Refund Process

Once your return is received and inspected, we’ll send you an email confirming receipt and notifying you of the approval or rejection of your refund.

✔ If approved, your refund will be processed and automatically credited to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund:
1️⃣ Check your bank account again.
2️⃣ Contact your credit card provider – refunds may take some time to reflect.
3️⃣ Contact your bank, as processing times vary.

Still no refund? Please reach out to us at sales@strongestk2sprayonline.com

Sale Items

🚫 Sale items are non-refundable.
Only regular-priced items are eligible for refunds.

Exchanges

We only replace items that are defective or damaged.
If you need an exchange for the same item, contact us at:
📩 sales@strongestk2sprayonline.com

📦 Ship your return to:
7640 Amboy Rd, Staten Island, NY 10307

Gifts

🎁 If your order was marked as a gift and shipped directly to you, you’ll receive a gift credit equal to the return value. Once received, a gift certificate will be sent to you.

🎁 If the item was given to you after being shipped to the original purchaser, the refund will be credited to the gift giver.

Shipping Returns

📦 Return Address:
7640 Amboy Rd, Staten Island, NY 10307

🚚 Shipping Costs:

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • If your refund is approved, the return shipping fee will be deducted from your refund amount

For high-value returns, we recommend:
✔ Using a trackable shipping service
✔ Purchasing shipping insurance

⚠️ We do not guarantee receipt of your returned package.

Need Assistance?

For any refund or return-related inquiries, please contact us:
📧 sales@strongestk2sprayonline.com